Swap Photo Editor , 220 reviews

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient bulk editing and optimization features, including background and watermark removal tools. They value its ability to identify and compress large images, improving website performance. The app integrates well with Adobe editing features and maintains image quality post-editing. It also diagnoses image issues and can rename and convert images to different formats. Merchants commend the responsive customer service, fair pricing, and user-friendly interface.

April 24, 2019

Paid for Full access, lifetime membership...then found out I still had to pay for the background remover. I got a refund very quickly which I appreciate but I now fully understand the reviews on the not so nice customer service..very blunt to say the least.

CandiSkin
New Zealand
10 days using the app
Engage Apps replied April 25, 2019

Given this review, live chat for this app will probably be discontinued soon. It's not worth the criticism, and has never been offered as an entitlement to membership or not. Btw, your money was refunded and you apparently didn't enjoy the fact that I was too busy to keep chatting about other stuff. I don't outsource customer service, because I alone can provide the best technical solutions for users quickly. But if I have to say "Sorry" everytime someone complains about something, its just not worth it!

Edited June 4, 2019

Pesima aplicacion! me ofrecieron un plan gratis por dar un review y no cumplieron !!!! Basta de aplicaciones mentirosas ! Estoy seguro que los review positivos son todas mentiras !

LaMaitena
Argentina
About 17 hours using the app
August 18, 2021

I used this app today after installing. It is not easy as stated but very slow and time consuming. It already put several of the images with a white cut out so I had to reload the images in Shopify. Also the remove watermark did not work on most images, some I could change over but it also removed the name on a face mask and not the watermark. So basically I have now got to go locate those images again and reupload. Waste of time and energy and I would definilty not pay for this app.

Lifestyle Travel Trading
Australia
About 1 hour using the app
April 10, 2019

total crap + waste of time ..............................................................................................................................

carolay.co
Romania
14 minutes using the app
Engage Apps replied April 10, 2019

My records show that you didn't even try using the app. This comment is highly suspect and the quality shows. Wouldn't be surprised if it was from a competitor.

Nearly 1,000,000 Swaps have been made with this app. We'll get a half dozen of our actual users leave a proper review very soon!

June 3, 2018

Did not work, it added writing to the pictures or big colored squares

Naughty By Nature Adult Store
Australia
6 minutes using the app