Swap Returns & Exchanges

Minimised time to process returns tenfold, as well as enabling significant revenue retention through live exchanges and shop now credit for customers.

What's more than that is the team at Swap. From our introductory meeting to the help & support available day in, day out, we truly couldn't fault a thing about the exemplary service which we continually receive from this company.

We've been working with Swap for 4 months now and it's been a real game changer for us in being able to keep revenue within the business vs our previous return system. It had already paid for itself within the first month and offers a much better customer experience!

A great app matched by a great customer experience.

We have used Loop returns in the past and and Swap does all what Loop does but with a better customer service experience and also one tenth of the price.

Swap has been such a game changer for us, we have been about to salvage 11% of refund with the gift card and exchange option. Swap is worth 2 physical retail stores to us!