評價 (22)

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年7月20日

Highly recommend Swaps! The team were great to help getting me set up and running within days. Not only is this much easier for our customers to exchange and return, also looks much more professional! It makes it much easier for us as a business and saves us so much time!

The team were incredible helpful in communications, speedy responses and very friendly. With many features which already saving us money and keeping our customers happy, such as the store credit and upsell/downsells.

By far one of our favourite apps on Shopify!

unwontedapparel
英國
使用應用程式 18天
2024年8月29日

The onboarding of the app is among the best Ive ever had with an app. The entire team took me through the process from start to finish and answered any questions I had quickly. The app itself is user friendly and goes above and beyond my expectations. Couldn't recommend highly enough!

Tapered Menswear
英國
使用應用程式 16天
2024年7月23日

We have been working with Swap since August 2022 and it's a great system for returns! It's very easy to use from both our own and our customer perspective. We've recently added the Credit option live in our account and it's already paid for itself. Account support is excellent, always very helpful and fast to respond to questions and issues.
Highly recommend Swap for your Shopify store.

Peregrine Clothing
英國
使用應用程式 3分鐘
2024年7月22日

Great app! Has made our returns procedure far easier. Easy integration, great communication from the Swap team, efficient and easy to use app. Highly recommend!

Sugarhill Brighton
英國
使用應用程式 3分鐘
2024年4月4日

Up and running with Swap for a couple of months now and so far we're very happy with the product and also the service and support offered by the team. Would highly recommend!

Piglet in Bed UK
英國
使用應用程式 大約2個月
2024年3月26日

Its still early days from the start their customer service has been fantastc, the product itself is good - its easy to use and the fact that we can have global returns all in one place with customisable rules and fees by country is just a game changer. Its increased our automation and decreased queries into the support team.

Proviz
英國
使用應用程式 27天
2024年1月24日

Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.

Number Six
英國
使用應用程式 4個月
2024年1月8日

The app we used to scale from 6 figures to 7 figures and open multiple plus stores. The app is great, the team is on hand to support. Will be using Swap for all Shopify businesses I have

Serge DeNimes
英國
使用應用程式 4個月
2024年3月27日

It makes the returns/exchanges process really easy, and smooth for customers, saving us so much time.

Also their tech support is super helpful and friendly. Love what you're doing guys - keep up!

Neem London
英國
使用應用程式 大約3小時
2024年3月26日

We've been working with Swap for 4 months now and it's been a real game changer for us in being able to keep revenue within the business vs our previous return system. It had already paid for itself within the first month and offers a much better customer experience!

Red Equipment - UK
英國
使用應用程式 2分鐘