Swap Returns & Exchanges

Swap runs domestic and international returns, exchanges, and store credit. Refunds become revenue.

Swap Returns gives you a branded portal where every return becomes a chance to retain revenue. Offer instant exchanges, store credit with bonus incentives, and custom return rules for every market you sell in. With Checkout+, customers can fund free returns at checkout on US and UK domestic orders. Swap connects to your 3PL, WMS, and help desk, handles reverse logistics through a global warehouse network, and feeds return reasons back into your reporting.

• Turn returns into instant exchanges for any size, variant, or product
• Offer store credit with bonus incentives instead of cash refunds
• Checkout+ funds free returns on US and UK domestic orders
• Set custom return rules by product, region, or scenario
• Analyze return reasons and customer feedback with returns intelligence