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I asked for a new feature to the app and they started working on immediately. the app works just as i wanted and now i am more than satisfied with the app and the customer service. Much recommended tbh!
WATCH OUT!
I don’t usually leave reviews, but I had to do it... The app itself is also well done, the problem is the complete lack of support. There is no customer support in the app, and to contact someone you need to write via the contact form in the Shopify app store. I think it’s embarrassing... If you offer a service for those who work and can’t afford customer service I think it’s better not to offer it. Also if it was a Christmas decoration app for your website I could understand it but offering a service that covers one of the most important parts of our work without constant support is pathetic and dangerous. I’ve written twice in a week without getting any answers. Now you will reply below to this review with some excuse, completely useless. I have to delete the app, which is not cheap. I don’t recommend anyone wanting to have control over their store to waste time with this app when there are other cheaper ones with great customer service. Keep your store safe!
We have tried to contact the client but there was no response.
Le support vient de me répondre et est intervenu sur nos demandes de dev en personnalisant leur application
The support of this app is very good.
SAV très réactif, merci à Brigitte.
Thank you for the positive feedback!. We appreciate your business and for you acknowledging our support resources. Thanks again!
I am so happy with this app. It is the cart I was looking for. The team was so great at customizing it for me and it looks beautiful. I can't wait to see it in action. Thank you guys!
Hi Baby Dream Machine™, we appreciate the feedback :) ! Happy selling and keep being awesome!
This app was easy to install, easy to set up! Really straight forward. Really hoping to see more engagement from our audience with it!
This app is the best Slide Out Cart app available on the Shopify app store. I downloaded several of them, and this one by far is the most customizable and has the best other features.
The best part is the support though. I received immediate same day assistance in setting up the app. Then, when another app caused a problem with this app, the team worked quickly to get it resolved. This is a level of support I haven't seen in many other Shopify apps.
One of the better slide cart apps. Easy to use (and more importantly, easy to understand), good functionality, and great customer support! Every time I have a concern, the team is very quick to respond and provide solutions
Hi Venture Heat
Thanks for the amazing review. We are very happy to hear that you are enjoying Sticky Cart—Slide Cart Drawer. We are happy that our support team was able to help you.
Cheers,
Sticky Cart—Slide Cart Drawer Support Team
very happy withe app. Support has also been great and have made some custom editing for CSS super quickly