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Support is super amazing. They take a while to reply at first but after they help you out they get the job done really quick. Loving the app!
Hi ADEXE Watches, thanks for this great review 🙏! We are happy to help :). Happy sale!
Awesome App! Works within 10 minutes out of the box and easy to style how you need it to look. Looking forward to seeing if it increases conversions
Thank you very much for sharing your thoughts about your experience with us 🙏🏻, very happy to continue helping.
I hate to do this. The app itself is great, but support is one of the worst I've experienced with Shopify apps so far. Answers to basic questions take days, if not weeks to even be aknowledged. I think I even had an issue where I did not get a reply at all. I've used this app for a while and it has always been like that, so it looks like they simply don't care. For any Shopify app, this would be a very bad look. For an app that controls a key function - the Shopify cart - which always causes issues and is obviously essential, it's simply unacceptable and impossible to work with.
I recommend you look elsewhere, which is what I will do.
We have tried our best to contact you with no response.
With the last update that we have uploaded, the app works correctly and is now more fluid.
Thank you for this wonderful app, fully customizable and with very professional support, I am using it on several shops and it is really worth it for a better customer experience. Thanks
I've tried a couple of other apps, but have ultimately settled on this fantastic cart! The service is also fantastic. The only thing missing is analytics for the upsell modules.
Thank you very much for the great comment you left! 🙌😊
Very soon we will launch the statistics module 🔥🚀
Very useful app, great customer service, very fast reply to demands. I would recommend it to boost the conversion rate !
App has some functionality issues and formatting issues we brought up to their support team. We were told they would assist in in fixing these but never heard back. There are also no analytics to see what effect your upsell/cross-selling achieves. App is halfway there, wish they would spend a little more time improving it.
Very practical, my theme did not have a drawer cart, but now I have one thanks to this application !
If I could give more than 5 stars, I would. I installed other apps that did not do as stated, that never answered emails. I ran into this app & installed though it did not show properly on install, I emailed for support & was responded to in less than 10 mins & b4 I could even respond back their was a request in Shopify for access to my store so that they could fix issue. They are very responsive, app is customizable, super friendly customer support & they are open to add requested customizations. They went above & beyond & I am so satisfied with paying them monthly remarkable customer service!!! If you want to see app in action visit us www.tieflyclothing.com. Tie - Fly Clothing & Hair Co. Appreciated & Approved!!! Best money spent!!!
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
Only good things to say about the app and better things for the customer support, Brigitte is a rockstar and has helped us with 100% of our queries so far.