Overall rating Based on 78 reviews
The worst customer service. APP runs into too many bugs and the developers refuse to assist me with my issue. Their development team isn't hands on and they always seem to respond extremely late with answers that have nothing to do with the questions.
On both of my theme's the color swatches don't function properly and the customization of the style selection still doesn't work. Very buggy stay away, don't waste your time.
I used this app with Brooklyn theme. It works perfect and the team support is excellent. Appreciate your wonderful support. Highly recommended.
Displays 2 sets of swatches on random product pages. Support's reply is always, "I'll ask the developers," then disappears. Don't bother.
Doesn't show on a number of different pages. No response for 3 days. I'm sure it wouldn't take long to fix if I received a response.
Could not get swatches on our product pages. I worked with Shopify pretty extensively on this, sent their support a number of screen shots, and they came back twice with, I don't understand what you mean by swatches on your product pages. They're fired.
Talking Out Of Turn
Great app worked great for our website www.talkingoutofturn.com
Still setting up swatchify after a failed install but I'm giving them 5 stars for epic customer support. Bar none!
It's really easy to use. Does what it's supposed to do and the support is fantastic.
The does what it supposed to. Slow to load when accessing the app. Ive tried opening in IE, Chrome and Firefox. all three load very slow, would also give a script error. I have one issue though. Why the need for customer information? did not notice that when i first installed. Uninstalled app.
I have had Swatchify running on my site for about a year now, and despite a bit of a sticky initial setup support were relatively quick to help me and I got it working for the launch date I was working towards so that's fine. It served its purpose, although was a little on the laggy side but I couldn't find any other app comparable so I kept it anyway. I've decided to go about displaying my colours in a different way now so had no need for the app anymore, and once I deleted it that's where the real problems started. If you have no knowledge of how to code (which thankfully I do) then I WOULD NOT recommend this app. Deleting them app itself is not enough, all the code on multitudes of pages still stays so you just end up with lots of random text on product and collection pages because there's so much leftover inside your theme. It's extremely frustrating to say the least, and if you didn't notice could be a cosmetic disaster. Thankfully I think I've managed to delete all the code but will be engaging Shopify support to make sure. Super unimpressed about this and would have happily given 4-5 stars had this not happened.