SweetSpot Post Purchase Upsell

SweetSpot Post Purchase Upsell

Precio: gratis
Calificación (3,5)
Reseñas
Desarrollador

Acerca de esta aplicación

Fecha de lanzamiento

30 de septiembre de 2019

Idiomas

Inglés

Se integra con

Google Analytics

Create One Click Upsell Bundles for Post-Purchase Thank you page

SweetSpot is the simplest app to create post-purchase checkout upsell.

SweetSpot is the simplest app to create post-purchase checkout upsell. más
  • Create Post-Purchase Checkout Upsell
  • Choose triggers and conditionals for showing the upsells
  • Dashboard for analytics for the app performance

11 reseñas

Calificación general
3,5
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 9% de las calificaciones son de 1 estrellas
23 de julio de 2022

First of all, if you're trying to actually "upsell" IT DOESN'T WORK! It literally adds products to the order but then doesn't charge the customer so there's no way for the customer to pay and no way for us to get the money so what's the point? It ends up being more of a hassle for the store owner because you either have to message the customer or edit the order. I used it for a while to offer free samples after checkout. It doesn't let you limit the number of samples a customer can choose so people were ordering all of them. Then the display is terrible. The images are huge and are all stacked one on top of the other so if you have several options you have to scroll to see everything. Customer service is terrible. The first time I messaged them they kind of got back to me only addressing half my message and then never replied back. The next two times I messaged them I got no reply. When I tried messaging back to the original person who got back to me it said their email address no longer existed. Don't waste your time.

Kinetics Cosmetics
Estados Unidos
Tiempo de uso de la aplicación: 3 meses
Byte Commerce UG respondió 24 de julio de 2022

Sorry that you have run into these issues. Unfortunately we were migrating our support system and you reached us at the wrong email. You can use the in-app support chat function or contact support via our email from this listing page.

As mentioned in our previous conversation, you can disable the edit order functionality if you don't want to have your customers edit the current order. We do send an email notification for partially paid orders.
Regarding the design, we have mentioned to you that we do have an another layout that you can use and that fits your use case better. About the quantity limit, we mentioned that this will be available soon since it's already in our roadmap.

Again, we apologise for the miscommunication here and we hope you give our app a second chance. And please reach out to us from the live chat widget within the app. Thank you for trying our app and for your time.

27 de octubre de 2021

Great support! Any issue we had was quickly fixed! The app is simple to use and we can't wait to see what it can do for us

Lost in Samsara
Reino Unido
Tiempo de uso de la aplicación: 4 meses
26 de octubre de 2021

Amazing customer support, even though it's free I always had someone to help me. Functionality is simple and effective.

Boost Collective
Canadá
Tiempo de uso de la aplicación: 2 meses

Acerca de esta aplicación

Fecha de lanzamiento

30 de septiembre de 2019

Idiomas

Inglés

Se integra con

Google Analytics

Creada por Byte Commerce UG

Acerca de Byte Commerce UG

Calificación promedio: 4,8

5 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify

Soporte técnico

Enviar un mensaje

contact@sweetspotcheckoutupsell.com

Este desarrollador no ofrece soporte técnico directo en Español.

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