Yotpo: Loyalty & Rewards

We found setting this up nice and straight forward.

Looks good so far. Just edited all the pop ups and i'm hoping it helps

Top App! Great for gathering loyal and happy customers!

It is a good app however I believe it is still a pricey subscription rate. Should be a flat rate instead of per orders count

This app has helped me get oodles and oodles of repeat customers. Latest update makes it easier as it generates the discount codes for you automatically.

Our customers earn rewards points on shipping fees and taxes paid... not just their purchased item's total. This whole experience with Swell / Yotpo rewards has been a nightmare.

Very unhappy, upgraded only to be told it will cost me $150 to get the upgrades installed on my site. Is this a joke? im paying you and you want more money to make sure its installed? NOT HAPPY

This app is the worst. We use the free version. If the free version is not good, why would I want to upgrade??? The 'triggered' emails to customers are impossible to edit. When you click 'save' changes, the page just loads for forever. It never works. Customers complain all the time about the interface. Customers complain about not knowing where the code is. Customers want to unsubscribe from emails. It's a mess. I've talked to Rogello at support and he is just plain and simple incompetent. I never receive a support ticket email. Nothing gets fixed. He says I should "try a different browser and computer". I did and experience the same problems. What they need is for Yotpo to actually get involved with their expertise and improve this product, support from top to bottom. WASTE OF MY TIME.

just got it but solid product so far

so far so good! easy to use and great for customer enticement! thanks swell!