Yotpo: Loyalty & Rewards

I can highly recommend this app. It has great features.

Erwin helped me a lot.
I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!

Love this app!! Would definitely recommend to a friend. It's very easy to use and offers an array of customizable options. We just enabled the newsletter pop up on our site and it looks amazing. Out of all the free apps offering this particular function Swell has by far the best setup! Thanks Swell.

I just installed this today and am so far impressed with its user-friendliness. I am anxious to learn more about the functionalities and assess the net effect on my business.

I hate giving bad reviews but they don’t I still confidence. Highly expensive. Customers keep getting massive amounts of free points, system is badly flawed. Terrible communication after a year we are moving providers....... terrible service. We have given them opportunity after opportunity to resolve issues and communicate with us but no joy. I’m an old school kind of
guy and refuse point blank to pay someone hundreds of dollars a month for a knackered broken product. I can lose money for free I don’t need to pay someone to lose me money. People are redeeming points and then getting those points back because of a glitch, no matter how many times we try and communicate these guys don’t get back to us quick enough. By quick enough I expect a reply within 48 hrs not over a week later.

I will never use swell rewards again and I am now setting up an account with a different provider and going to cancel swell over the next couple of weeks.

One thing they won’t tell you is that there is no confirmation of a page being shared or a ‘follow or like’ Facebook and twitter etc won’t allow it anymore but swell won’t tell you that. If I had a mind to I could rip the arse out of any shop that has swell rewards, it is totally unsafe for any shop owner and sorry to say I am throwing them in the bin.

I am enjoying using Swell in my store. I am pretty new to both Shopify and Swell, so it helps that Swell is very user friendly. Many of my customers are excited about the prospect of earning rewards points!

Swell is a fantastic tool to increase revenue and build customer loyalty. Highly recommend this app for your Shopify store!

Heaps of tools to make rewarding your customers loyalty a breeze!

Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results

Great app. Love the rewards system and customer service is so helpful.