Yotpo: Loyalty & Rewards , 2.506 anmeldelser

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 82 % af bedømmelserne er på 5 stjerner
  • 12 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
1. december 2023

Was able to help me out very quickly and efficiently. Thank you!

Amia
USA
3 måneder bruger appen
Yotpo - L&R svarede 20. december 2023

We appreciate your feedback, thank you!

Redigeret 16. marts 2024

Thank you to Jeorge Kenneth V's help and patience regarding our customer having issues with their loyalty points. He was able to walk me though the steps to resolve it and sent me links and screenshots to assist. I had reached out a handful of times and wasn't able to get an answer. I appreciate it, Jeorge!

Wildwood Oyster Co.
USA
5 måneder bruger appen
Yotpo - L&R svarede 20. december 2023

Thank you for writing a review — we value your feedback.

28. september 2023

The customer support team has been responsible and super helpful with getting us migrated over. Rilu (and others!) were able to get my issues resolved quickly, helped when my brain couldn't handle dealing with behind-the-scenes chaos, and generally made it easy! I appreciate it.

Modern Rascals
Canada
Næsten 3 år bruger appen
Yotpo - L&R svarede 28. november 2023

Thank you for writing a review — we value your feedback.

Redigeret 10. januar 2024

Such a great platform! The customer support team - especially Rilu & Gabriel have been above and beyond! We have been able to get our program set up so quickly and with such ease - wish we had started sooner! Great work to all, thanks again Rilu, Gabrie, and Yotpo!

SumaNurica
Australien
3 måneder bruger appen
Yotpo - L&R svarede 28. november 2023

Thank you for sharing your thoughts with us!

2. oktober 2023

So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!

Sunday Farms
Canada
4 måneder bruger appen
Yotpo - L&R svarede 28. november 2023

We appreciate your feedback, thank you! We are continuing to better our products and will continue to do so to continuously provide the best customer experience there is!

4. juni 2023

Have been using this app for a fair time now, it works well and has great functionality. The support is also top notch, if you have an issue they will go above and beyond to help sort it out.

Bonsai-En
Australien
Cirka 4 år bruger appen
Yotpo - L&R svarede 20. december 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Redigeret 7. juni 2023

We have been using this app for over two years and never had a bad situation. It's easy to use and smart. The technical team gave us a very good experience!

DovEggs-Seattle
USA
Cirka 2 år bruger appen
Yotpo - L&R svarede 20. december 2023

Thanks for your feedback, we really appreciate it.

26. juli 2023

Very good customer suppor who spent a lot of time going trough setting up that I could probably have found in the user guide !

Humble
Frankrig
9 måneder bruger appen
Yotpo - L&R svarede 20. december 2023

We appreciate your feedback, thank you!

5. september 2023

Excellent customer service! App definitely helps gain and retain customers.

Shining Light Dolls
USA
Cirka 4 år bruger appen
Yotpo - L&R svarede 20. december 2023

Thank you for writing a review — we value your feedback.

31. maj 2023

Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!

Ferosom Forte
Canada
20 dage bruger appen
Yotpo - L&R svarede 20. december 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!