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John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.
John B was very quick to address an issue and find the solution for one of our email flows – thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Wynn N was a great help. Even though my case was complicated, they provided me with wonderful assistance and guidance :)
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Gabriel was very friendly! Helped me right away with the request I had.
Thank you for sharing your thoughts with us!
Gabriel S on the chat support line was incredibly helpful. He was able to get some things live on our site that helped us launch.
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
The app had some issues, but John B. was quick to help. Great service!
We appreciate your feedback, thank you!
Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.
It was quite difficult for us to implement a new tool seeing as we were migrating from another, but the Yotpo support team (especially Gabriel S) are highly responsive and pick up every ticket we sent them in the 2 weeks post launch. We appreciate the quick response & turnaround even though there were quite some bugs / issues with our launch (that was specific to our previous set up). Thanks Gabriel for helping us make sense of all the new data!
John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!