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At Luxe and Lace we appreciate quality results and Swell definitely delivers. Putting their "money where their mouth is" with the free service until a store reaches 100 sales a month shows a genuine desire to create meaningful good for its store owner partners instead of just making a quick buck.
Swell has been very healpful and user friendly. It's nice that they don't charge you for their services until you reach 100 customers a month. Finally a product that I can grow with.
Josh was extremely helpful today, answering my question quickly and thoroughly!
Ive only been using this app for literally 32 hours, but I can see the robustness and power behind its simple interface. I only wish there was a way to have a direct link to a sign up page instead of a small pop up tab. Id like for my customers to be able to see the page directly, but incognito has its up sides as well
Great app! I love it and so do my customers. Very user friendly!
Just finished creating our web-page. Not traffic yet, so obviously the efficiency of swell cannot be measured yet, but the set-up is very easy and the potential in the reward system is big.
We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!
I've never been more disappointed in an than this one. I paid $249.99 for 3-4 months. In total it generated $38 dollars net income. To help optimize & maximize the app, I emailed them and asked if they could help integrate with my store which is a Shopify (premium/high opportunity client) . they sent me a DIY..... super disappointed when I was excited to rewards my clients using their app. I asked for a refund 3x's. every time I got a chat bot. no customer service or person to speak to on the phone. they don't try to understand & connect with their customers. they just see us as a number.
Does a great job and I'd recommend it highly!
very happy with the app, had a little difficulties on putting the rewards-page on the website, but thanks to the support of chris via chat, it was fixed in no time ! now active and very curious how the loyalty-rewards will please the clients :-)