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We had a few hiccups with initial install due to a previous install that was removed. Josh and the team got it taken care of and now we can see first hand all the functions and flexibility SWELL has to offer our customers.
We are truly impressed with the amount of options SWELL provides over our existing rewards platform and are looking forward to implementing it as part of our new website. Definitely worth the wait :-)
I'm using this app to reward my customers. The app works great, there is a lot to customize in this app, also there are different kind of rewards that your customers can redeem and it's great. The support is very swift and accurate, almost immediately after I asked for help, I got it. Gret app, great customer service, recommend this app!
Just started using this app. It's free until they prove themselves, then there is a trial. It is worth a shot. Getting help growing your business is the best app out there.
POOR support
I rate 1 star for now.
I have been contacting the support many times, but no response even with the Gold Plan.
Works great, easy to use. User friendly design
So far so good! Hoping to see an increase in traffic and sales soon with the help of this email.
so far does what I was looking for
I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine.
The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.
I´m using Swell App on my online store fabwedding.biz and it was easy to install and to manage.
Andreia Cruz
Fabwedding.biz
Best customization and looks good!