Loyalty & Rewards by Yotpo , 2.504 Rezensionen
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We had a nightmare week trying to migrate over from another system and it not working for 98% of our customers on our website. We could only get support overnight when we were asleep and they were not being able to fix the problems at all and we just kept going around in circles. We were losing money very quickly in a week of no rewards for our loyal customers. We decided to migrate again to Yotpo and they have been exceptional. All migrated over within a few hours and live on our website. Customers could see the rewards bar straight away. The app/plugin is more intuitive and much easier to set up. Then when we needed help for some personalisation, their 24/7 chat support was second to none. Fixed issues quickly, smoothly and even found solutions that most providers wouldn't fix! Highly recommend making the switch to Yotpo, you won't regret it.
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Staff is quick to respond to questions! Thank you!
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The customer support team has been responsible and super helpful with getting us migrated over. Rilu (and others!) were able to get my issues resolved quickly, helped when my brain couldn't handle dealing with behind-the-scenes chaos, and generally made it easy! I appreciate it.
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Yoben M was so helpful! I really appreciated the speedy help.
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very prompt, very professional and easy to work with
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Excellent customer service! App definitely helps gain and retain customers.
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Such a great platform! The customer support team - especially Rilu & Gabriel have been above and beyond! We have been able to get our program set up so quickly and with such ease - wish we had started sooner! Great work to all, thanks again Rilu, Gabrie, and Yotpo!
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Awesome app - very easy to use and walks you through it. Great that it is free up to a certain number a month. Highly recommend!
Great App!! Very easy install and getting immediate use by existing and new customers!!
Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this