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It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!
I can highly recommend this app. It has great features.
Erwin helped me a lot.
I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!
Love this app!! Would definitely recommend to a friend. It's very easy to use and offers an array of customizable options. We just enabled the newsletter pop up on our site and it looks amazing. Out of all the free apps offering this particular function Swell has by far the best setup! Thanks Swell.
I just installed this today and am so far impressed with its user-friendliness. I am anxious to learn more about the functionalities and assess the net effect on my business.
This app has helped me grow my business and I like how customizable it is. It is also easy to use. The support is very helpful and thorough with their responses. I plan to keep using it, but it would nice if there was an option to send more than one reminder email for those who do have point balances (especially if they are new to the loyalty program) because in order to do custom emails (if a customer forgot and needs an email sent on the spot) you have to be a gold plan member, which is a huge jump. I think that should at least be offered in the $30 plan. I believe this would keep loyal customers engaged and my business grow faster.
Using silver version. Good loyalty program that we use extensively with our customer base. We reward points for account registration, purchases, social media likes/follows, and reviews (through integration with Judge.me). We also reward discount coupons for newsletter signups. Support (Rogelio and others) has been very good. Needs more flexibility in customer search (currently email only, not by name), better mobile/phone interface (horrible on android), and more flexible or intermediate cost plans (very expensive to get just a few more features we'd like such as Mailchimp direct integration). IMPORTANT - does not support double opt-in for new newsletter subscribers - we'll be looking for an alternative app for that. Overall satisfied.
I am enjoying using Swell in my store. I am pretty new to both Shopify and Swell, so it helps that Swell is very user friendly. Many of my customers are excited about the prospect of earning rewards points!
Swell is a fantastic tool to increase revenue and build customer loyalty. Highly recommend this app for your Shopify store!
Heaps of tools to make rewarding your customers loyalty a breeze!