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The support was great until you're actually a paying customer. Then it dropped off and all but disappeared. Swell never worked on the POS. Support wasn't helpful. Then I downgraded to the free account, my shop qualifies, but I'm still locked out with the app demanding payment and once again support hasn't helped.
I just downloaded and starting setting up the program. Will have to see how it goes once set up. Easy to use so far.
awesome program i will keep using it
I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!
Swell is such a great app! Amazing customization for a vital part of a shopping experience! And the customer service is unbelievable. Josh has helped me with any and all questions I've thrown at him, from ridiculous quirks to code issues. Must have!
I added this app to my site today. I had a few issues with the set up and Kerby was absolutely amazing at helping me resolve it.
I'm looking forward to launching the app to all my customers
Thank you!
Did exactly what it says it does.... very easy and intuitive once you are set up
Had some start problems, but then we got some great help from support and now the app works like a charm!
Seems to be doing the job :-) https://vauxandjames.co.uk
SO FAR SO GOOD... EXCELLENT CUSTOMER SERVICE .. A NICE AND EASY SIMPLE TO USE LOYALTY / POINTS REWARD PROGRAM .... WOULD RECOMEND