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This is the cleanest and most intuitive user-interface I have seen on any Referral app... Swell Done!
I like that the text can be changed so that it can work for all languages. I dont like that theres no one to speak to on the phone - only via chat, as I think it would be a lot more efficient that way. However Jerrah from the chat was great and helped me a lot to get me up and running
We haven't yet used the app, but so far I have been able to do everything I need and am able to customize it easily . Looking forward to seeing how it works :)
Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!
The app isn't rendering icons correctly since we launched it, the "refer a friend" option doesn't even show up. we have been reaching out to support to no avail, and are extremely disappointed in the service. We upgraded, thinking that the free version was glitchy on purpose, because we had launched it via our newsletter (because it initially appeared to be working correctly), and were worried ...
WOW! TOP OF THE LINE CUSTOMER SERVICE!
Josh spent an hour on the phone with me when I signed up..not to mention that the best time for me to do a call was around 9pm when I got home from running my shop. He was happy to be available. I have yet to see a loyalty app that is as incredible as this one! The cost for the quality is untouchable. We were even able to cancel another paid app because ...
Just started using this app and trying out the free version. So far so good! Ritchie from customer service was helpful and friendly.
amazing customer service. i used the chat feature and it was fast and helpful. the rep was extremely nice and took the time to help me solve my issue.
Still working to get this app dialed in, but I can already tell it's going to work really well. I've chatting in real time with customer support and the person I've been talking to has been super helpful (Ritchie). I highly recommend this app!
It's supposed to be a great app, great functions. However, a BIG drawback is that, you can't delete customers. As Shopify shop owners are under attack of phantom customers signing up with same non-sense first and last name, probably created by Bots and there's nothing Shopify can do about it, those fake customers get ported over to Rewards & Referrals by Swell's customers list and it gets really ...