Loyalty & Rewards by Yotpo

Great app did everything I needed and more. I am very satisfied

I'm giving Swell 5-stars after only 2 days since integration. Prior to Swell, I was using LoyaltyLion (for almost 8 months) -- and the difference is night and day.

A bit of back-story -- prior to Shopify, we were on AmeriCommerce for a year and used their native loyalty system -- the native program on AC was flawed from inception because it allowed customers to use points in checkout, and yeah, we could have set minimums for redemption, but it just didn't inspire participation. We could have built out drip campaigns -- but it was on us to build something that looked good and functional. Prior to AC, we spent a miserable year on bigcommerce with SLoyalty. Enough said. We are very happy with Shopify and now Swell Rewards.

The biggest pros for Swell:
1. Pricing model that increases as a store grows;
2. EVERY word of every text phrase can be customized to match the voice of YOUR store.
3. Mobile UI is actually designed for mobile;
4. You can modify any visual element with css;
5. On Shopify, guest customers converting to store accounts is a common theme - so Swell can "capture" the guest customer's accrued points, and now customer has all the points she earned;
6. Swell plays nicely with the other kids -- they use ScriptTag and is efficiently engineered. Does not slow your site down. Effortless integration.
7. Support was insanely great at onboard - I use CloudFlare for DNS and Swell needed to add a minor patch to be CloudFlare compatible. Took 5 minutes to sort it out.
8. I had a script that was not playing well with others. Swell identified this issue and helped me find a solution (email me and I'll name names);

Ok, only on the platform for 2 days, but I'm impressed enough at the ease of configuring and onboarding to post this. I don't write love letters very often.

If things change, I'll be back and update this.
Thanks, Swell!

We really tried our best to make this app work, but the customer service was not helpful at all. It is one of the worst customer service experiences we've ever had with an app on Shopify.

Amazing! Highly Recommend for a new small business.

We chose Swell Loyalty & Rewards among other apps and it is exactly what we wanted: rewarding both invitees and inviters both in the form of points and discounts.

Useful app and great service. Very quick and helpful. Mr. Jerrah as a support agent was very clear and helped me more than one time. Recommended from my side ;)

Works great, customers are appreciating the rewards program. Thank you for this app add on.

Very easy to setup, and easily customizable - it's clear that they have thought about this app because it all makes perfect sense. Nice one!

Love the app. We had a bit learning curve with set-up but really like the results. We see a major increase in orders and returning customers, many of them often express interest in having their account and liking their rewards!

Love Swell! Great for our shop Spice Kitchen (www.spicekitchenuk.com) and it works well especially as a referral tool.