Loyalty & Rewards by Yotpo , 2.481 Rezensionen

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
28. September 2023

The customer support team has been responsible and super helpful with getting us migrated over. Rilu (and others!) were able to get my issues resolved quickly, helped when my brain couldn't handle dealing with behind-the-scenes chaos, and generally made it easy! I appreciate it.

Modern Rascals
Kanada
Fast 3 jahre mit der App
Yotpo - L&R hat geantwortet 28. November 2023

Thank you for writing a review — we value your feedback.

13. November 2023

I recently integrated Yotpo into my Shopify store, and I must say it's been a game-changer for my business! This app seamlessly enhances the customer experience, and I am thrilled with the results.

One of the standout features of Yotpo is its user-friendly interface. Setting up the app was a breeze, and the customization options allowed me to align it perfectly with my brand aesthetics. The integration with Shopify was flawless, and I could see the impact on my site almost immediately.

GRACE KARIN
Sonderverwaltungsregion Hongkong
Etwa ein monat mit der App
Yotpo - L&R hat geantwortet 28. November 2023

Thanks for your feedback, we really appreciate it.

2. Oktober 2023

So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!

Sunday Farms
Kanada
4 monate mit der App
Yotpo - L&R hat geantwortet 28. November 2023

We appreciate your feedback, thank you! We are continuing to better our products and will continue to do so to continuously provide the best customer experience there is!

27. November 2023

We had a nightmare week trying to migrate over from another system and it not working for 98% of our customers on our website. We could only get support overnight when we were asleep and they were not being able to fix the problems at all and we just kept going around in circles. We were losing money very quickly in a week of no rewards for our loyal customers. We decided to migrate again to Yotpo and they have been exceptional. All migrated over within a few hours and live on our website. Customers could see the rewards bar straight away. The app/plugin is more intuitive and much easier to set up. Then when we needed help for some personalisation, their 24/7 chat support was second to none. Fixed issues quickly, smoothly and even found solutions that most providers wouldn't fix! Highly recommend making the switch to Yotpo, you won't regret it.

The Creative Toy Shop
Australien
3 tage mit der App
Yotpo - L&R hat geantwortet 28. November 2023

We appreciate your feedback, thank you! We are continuing to better our products to continuously provide the best customer experience there is!

5. September 2023

Excellent customer service! App definitely helps gain and retain customers.

Shining Light Dolls
Vereinigte Staaten
Etwa 4 jahre mit der App
17. Oktober 2023

Such a great platform! The customer support team - especially Rilu has been above and beyond! We have been able to get our program set up so quickly and with such ease - wish we had started sooner! Great work to all, thanks again Rilu and Yotpo!

SumaNurica
Australien
2 tage mit der App
Yotpo - L&R hat geantwortet 28. November 2023

Thank you for sharing your thoughts with us!

14. Oktober 2023

very prompt, very professional and easy to work with

Lulu's Body Jewelry
Vereinigte Staaten
7 monate mit der App
Yotpo - L&R hat geantwortet 28. November 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

3. Oktober 2023

Staff is quick to respond to questions! Thank you!

Melissas Produce
Vereinigte Staaten
Mehr als 2 jahre mit der App
Yotpo - L&R hat geantwortet 28. November 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

13. November 2023

Installed this today and we're already so happy with the customer service. We're not ready to commit to a priced plan yet and Gabrielle S was able to help us resolving a query on our free plan, even offering to log in as a collaborator and do it for us. Once we have proper traffic coming through will be 100% upgrading to a paid plan as the customer service was amazing and the turnaround was so quick. Thank you

ETHOS
Australien
Etwa 4 stunden mit der App
Yotpo - L&R hat geantwortet 28. November 2023

Thank you for sharing your thoughts with us!

26. Juli 2023

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.

Lavender Meadows Co
Vereinigte Staaten
9 monate mit der App