Loyalty & Rewards by Yotpo , 2.504 Rezensionen

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
14. Februar 2024

Great app, awesome assistance from team! I installed today both Loyalty&Rewards and Reviews. I am not a professional, so some things might seem complicated to me. Ruzsel J was there for me and did everything I couldn't so that app will work on my shop! Highly recommend it!

Orisha Beauty
Rumänien
8 monate mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

25. Januar 2024

Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!

Piedmont Pennies
Vereinigte Staaten
6 monate mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

11. März 2024

I have updated my review to 5 stars having previously been confused about the fact that team members cannot be added on anything less than the Premium account. As it turns out, even without additional team members, it is still possible for authorised Shopify users to access the backend of Yotpo for administrative tasks to be completed.

Pepe Garden Furniture
Vereinigtes Königreich
3 tage mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

1. Februar 2024

This is a great app especially after they have added the customizable features. Customer support is great, I was helped by Gabriel S today and he went above and beyond to assist me with my queries.

Plant de Terra
Vereinigte Staaten
8 monate mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

7. März 2024

Gabriel was super helpful is resolving the issues I had with the app. It was very quick adn he was very responsive.

Crybaby Wax
Vereinigte Staaten
12 monate mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for sharing your thoughts with us!

22. Januar 2024

This app makes it easy to engage with your customers and offer them rewards. You can get up and running from no Loyalty Rewards program to a fairly sophisticated program complete with a landing page and referral pop up in a breeze. Moreover, technical support is readily available. I had an issue with setting up my outgoing referral share emails to a customized email body. Gabriel was able to quickly get on a call with me, diagnose the issue (a setting I needed to toggle on), then test the emails with me. All on screen share. As a bonus, he showed me how to quickly set up a new page on my Shopify app that I could use as a referrals only landing page for calling up in a pop-up at checkout.

Sweet. I'm excited about how my customers will respond.

Nailah's Shea
Vereinigte Staaten
21 tage mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

3. Januar 2024

Great app.

I've installed both the "rewards bar" and the referral widget. Really a great way to engage costumers and the overall LTV. Just got off the chat with Gabriel at their support chat with an issue I was having with the rewards bar. Gabriel helped me right away.

Would really recommend this app to other e-commerce that would like to start their LTV journey.

Tiel Energy pouches
Schweden
5 monate mit der App
Yotpo - L&R hat geantwortet 19. April 2024

We appreciate your feedback, thank you!

12. März 2024

It works great. I did need some help setting things up, but Ruzsel John N assisted me well!

Reset Lifestyle Products
Niederlande
7 tage mit der App
Yotpo - L&R hat geantwortet 19. April 2024

We appreciate your feedback, thank you!

25. Januar 2024

Arven was a great help in fixing the app to load correctly on my page.

Blú Rose
Vereinigte Staaten
Mehr als ein jahr mit der App
Yotpo - L&R hat geantwortet 19. April 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

3. April 2024

Una excelente herramienta para fidelizar al cliente. Todo correcto, además John G, en el servicio de atención al cliente me soluciona todos los problemas, rápido y seguro, gracias John G

Lolitas&L
Spanien
Mehr als ein jahr mit der App
Yotpo - L&R hat geantwortet 19. April 2024

Thank you for writing a review — we value your feedback.