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very happy with the app, had a little difficulties on putting the rewards-page on the website, but thanks to the support of chris via chat, it was fixed in no time ! now active and very curious how the loyalty-rewards will please the clients :-)
Loved the ease of use with this app and the support team.
Rilu was fantastic and we really appreciate it!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Love their customer support!
I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem.
Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.
Great support via the chat function, App seems to be easy to use too, but have only just set it up. Looking forward to seeing the referrals come in!
Just got personal service from Jiemer, he not only was friendly but immediately fixed an install issue I was having. Can't wait to get this program rolling!
So far, it's been significantly better than the loyalty and referral app we were using prior. While the initial onboarding process was disjointed because our rep was leaving, the Yotpo team quickly found a replacement and helped with every step of the onboarding and making sure our programs (and email flows within Klaviyo) were set up optimally. Special shoutout to Angelo who helped checked every detail of our program and got us optimized!
We appreciate your feedback, thank you! We are continuing to better our products and will continue to do so to continuously provide the best customer experience there is!
Fatima L was an amazing help with me! I has an issue in understanding the system and they went above and beyond to explain and then help me. Amazing customer service thank you!
Eric from customer service was very helpful and very patient with me! His service was great. Thanks!
Customer support was amazing and so so helpful!!! Jiemer was great! The app overall is very user friendly and straighforward
Always there to help when needed. I received help from Alvis C with the code to add the dedicated rewards page to our site. thanks again for your help, Alvis!!