Calificación general
4,7
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
3 de octubre de 2023

Staff is quick to respond to questions! Thank you!

Melissas Produce
Estados Unidos
Más de 2 años usando la aplicación
Yotpo - L&R respondió 28 de noviembre de 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Fecha de modificación: 7 de junio de 2023

We have been using this app for over two years and never had a bad situation. It's easy to use and smart. The technical team gave us a very good experience!

DovEggs-Seattle
Estados Unidos
Alrededor de 2 años usando la aplicación
Yotpo - L&R respondió 20 de diciembre de 2023

Thanks for your feedback, we really appreciate it.

20 de marzo de 2024

The app is set up in a very confusing manner, but can be fixed after playing around with it quite a bit.
However, customer service is below standard and very unhelpful. Overall, I would not recomend.

Kurami
Reino Unido
19 de octubre de 2023

Super cool. The customer support is amazing. Especially with Gabriel and Edilyn! Great

Intacte
Francia
1 día usando la aplicación
Yotpo - L&R respondió 28 de noviembre de 2023

Thanks for your feedback, we really appreciate it.

26 de julio de 2023

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.

Lavender Meadows Co
Estados Unidos
9 meses usando la aplicación
Yotpo - L&R respondió 20 de diciembre de 2023

Thank you for sharing your thoughts with us!

18 de mayo de 2023

Their entry level loyalty package allows you to at least get started until you can afford the Gold package and have the Loyalty Page, VIP and other nice features for your customers. Edilyn B was very helpful in assisting us to set up the module to show on our store and for it to work perfectly. Thank you so much.

Vice-Tech
Sudáfrica
3 meses usando la aplicación
Yotpo - L&R respondió 20 de diciembre de 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

24 de junio de 2023

Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results

Edith and Blanche
Reino Unido
Alrededor de 1 mes usando la aplicación
Yotpo - L&R respondió 20 de diciembre de 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

31 de mayo de 2023

Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!

Ferosom Forte
Canadá
20 días usando la aplicación
Yotpo - L&R respondió 20 de diciembre de 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

6 de mayo de 2023

great product & support experience. Gabriel S, shout out to you for the fast & clear work :) - would recommend

Copra Coconuts
Estados Unidos
Alrededor de 1 año usando la aplicación
Yotpo - L&R respondió 20 de diciembre de 2023

Thank you for writing a review — we value your feedback.

7 de marzo de 2024

Gabriel was super helpful is resolving the issues I had with the app. It was very quick adn he was very responsive.

Crybaby Wax
Estados Unidos