Reseñas (2.554)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
27 de septiembre de 2024

It was quite difficult for us to implement a new tool seeing as we were migrating from another, but the Yotpo support team (especially Gabriel S) are highly responsive and pick up every ticket we sent them in the 2 weeks post launch. We appreciate the quick response & turnaround even though there were quite some bugs / issues with our launch (that was specific to our previous set up). Thanks Gabriel for helping us make sense of all the new data!

Loop Earplugs
Bélgica
3 meses usando la aplicación
17 de julio de 2024

John B was friendly and helpful, 5 stars for customer service but 4 stars as he wasn't able to resolve the problem, I may have to contact them again if it doesn't resolve on its own.

Alice West Art
Australia
Más de 3 años usando la aplicación
12 de julio de 2024

Alyssa was of great help. My only frustration was the conflicting information I was receiving. I appreciate Alyssa's patience and help with the issue I had.

Mellow Fellow
Estados Unidos
8 meses usando la aplicación
7 de julio de 2024

John B was very helpful.

WAG
Australia
Casi 3 años usando la aplicación
15 de mayo de 2024

Arven was very helpful. It took a while for understanding to occur and a lot of screenshots and reiteration, but we finally got there in the end.

Unfurl
Australia
2 meses usando la aplicación
Yotpo - L&R respondió 24 de mayo de 2024

Thank you for writing a review — we value your feedback.

13 de marzo de 2024

We transitioned from Smile rewards. I must say we have had almost zero hiccups and we have been transitioned for about 8 weeks. The Yotpo team has been very helpful and crucial in the transition.

My only reason for 4 stars is because Yotpo seems to be growing to quickly. It takes a long time to get chat or phone support. Please add more staff. You have a good product , your customers are growing please make sure we are supported.

Realize
Estados Unidos
7 meses usando la aplicación
Yotpo - L&R respondió 19 de abril de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

6 de septiembre de 2016

I found this rewards program to be simple to setup and administer. I look forward to seeing just how effective it will be (which will be easy thanks to the Dashboard). Great job Swell Rewards team.
PDW

Pdw Xx
Australia
Más de 7 años usando la aplicación
25 de mayo de 2016

Good and complete app to start a Loyalty program. Also really good customer service. Works pretty good!

Obnubil
España
Casi 7 años usando la aplicación
Fecha de modificación: 23 de marzo de 2017

I've just set up my Shopify site having migrated from Volusion. That alone has me in such great spirits that I was already happy to leave high reviews. Then, I came across Swell in the Shopify app store, and it allows me to reward my customers for their loyalty and engagement for a ridiculously low cost! I'm down right giddy. As small business owners, the bottom line is at the forefront of every conversation, and the offering of discounts and perks with Rewards points are expense enough for us. I'm still working on and hoping to figure out how to delete codes that I accidentally imported to the wrong coupon - since I forgot to decipher between the discount_export csv files (1) (2) and (3) Otherwise, everything Ive wanted to do so far has been - - - swell :) I couldn't resist!

Dolphin Organics
Estados Unidos
Más de 6 años usando la aplicación
1 de agosto de 2016

Great app to launch a quick rewards program, really like the customization options. The only think that I would add is the possibility to embed the rewards pop-up in a separate page rather than having the box floating in the pages

Infused Thoughts
Estados Unidos
Alrededor de 6 años usando la aplicación