Yotpo: Loyalty & Rewards , 2 504 avis
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Leonard G was a huge help. I reached out to get some help with a BFCW campaign we are running, and he was able to answer all my questions and resolve the issue I was running into. Thank you!
Everytime I have an issue, they take care of it right away!! I recently had an issue and Rowell L was so easy to deal with and fixed my issue in no time at all!
The live chat with support feature is really fast and helpful. You're talking to a real person, not a bot. It has really helped us as we test out our features before we launch.
This morning the first thing I encountered on my shop was that I was not able to implement some features I needed. Lemuel P assisted me with expertise and fast response and immediately implemented what I needed done. I appreciate you Lemuel and this app as it's a beautiful feature to have.
Angelo responded to my request for help with a professional and friendly approach. He restated what I wanted help with, shared links to confirm we were on the same page, then implemented exactly what he said he would, and it translated into a clear resolution for my issue. To Angelo, I say, "You have been a tremendous help and did so so quickly. Thank you, Angelo!"
Aldene most recently helped me with a number of tasks in one ticket. I have also had the pleasure of working with several different support agents that have been beyond helpful. Always so easy to get things done and the Yotpo products are also fairly easy to plug and play with. Very happy with the products and services!
I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).
Super easy to set up and customize. I had a bit of trouble publishing the rewards page and I'm happy that their customer service is really good and helpful! Got it up and running in minutes. <3
Angelo has been very helpful in assisting us set-up relevant Klaviyo flows and launching this program!
Thanks for your feedback, we really appreciate it.
The app looks really great on the website and I had a few questions while setting everything up so I went to the service chat to get some help with setup on the site.
Love their customer support!
I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem.
Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.