Yotpo: Loyalty & Rewards , 2 504 avis
Affiner
-
Par note
Have been using this app for a fair time now, it works well and has great functionality. The support is also top notch, if you have an issue they will go above and beyond to help sort it out.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Installed this today and we're already so happy with the customer service. We're not ready to commit to a priced plan yet and Gabrielle S was able to help us resolving a query on our free plan, even offering to log in as a collaborator and do it for us. Once we have proper traffic coming through will be 100% upgrading to a paid plan as the customer service was amazing and the turnaround was so quick. Thank you
Thank you for sharing your thoughts with us!
We have been using this app for over two years and never had a bad situation. It's easy to use and smart. The technical team gave us a very good experience！
Thanks for your feedback, we really appreciate it.
Excellent customer service! App definitely helps gain and retain customers.
Thank you for writing a review — we value your feedback.
Their entry level loyalty package allows you to at least get started until you can afford the Gold package and have the Loyalty Page, VIP and other nice features for your customers. Edilyn B was very helpful in assisting us to set up the module to show on our store and for it to work perfectly. Thank you so much.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
very prompt, very professional and easy to work with
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
great product & support experience. Gabriel S, shout out to you for the fast & clear work :) - would recommend
Thank you for writing a review — we value your feedback.
I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.
Thank you for sharing your thoughts with us!