Avis (2 570)
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Swell is a huge help in growing my business. I have used other platforms that did not offer rewards programs and this has been an amazing addition to my site and business. My customers love the engagement and it encourages sales and loyalty!
Definitely the issues have not been resolved.
After nearly 1 year using the app...
Update on the review - it will definitely make you loose money.
The interface is so confusing, nothing works properly when you set up a system.
I would say the main issue is the difficult to set up/use interface, and customer service that is below standard and very unhelpful.
Overall, I would not advise to install this, even if you have a developer.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in a call with you and have resolved all issues and answered all inquiries about the product. If there's anything else we can do to assist you, please don't hesitate to reach out.
Great idea!
I am eager to see it working on my store.
The app is quite useful but the design is not attractive enough. As it shows at the right corner. Customers may miss it.
From the moment I downloaded they were there to assist! Very helpful and already I am so excited to see what my customers think of all the perks of rewards! Thank you!
Love it! Gives my customers a sense of loyalty. Their customer service is amazing. :) I have had to contact them more than once, and they are always quick to resolve any issues I come across.
Swell Rewards is by far the best shopify rewards program out there. The free version comes with tons of flexibility and features, and the paid version allows you to more seamlessly integrate the program into your store. The support is fast and courteous - Josh helped me set the program up and gave some great advice on how the program could be tweaked to best suit my needs. A plus app!
So many great options and ways to engage with customers!
So far so good. look forward to seeing it in full use once we go live with our store after making a switch from another provider.
Very useful, user friendly, highly recommended app!