Avis (2 552)

Note globale
4,7
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
4 septembre 2024

John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.

MDNA SKIN
États-Unis
Environ 5 ans d’utilisation de l’application
5 août 2024

John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!

Creswick Wool
Australie
Environ un an d’utilisation de l’application
15 août 2024

Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.

Pair of Thieves
États-Unis
Plus de 5 ans d’utilisation de l’application
12 septembre 2024

The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.

Pakt
États-Unis
9 mois d’utilisation de l’application
Yotpo - L&R a répondu 27 septembre 2024

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Modifié le 2 août 2024

The Yotpo application seems a decade behind but Charlie helped ensure we had what we needed! Thank you, Charlie!

Clive Coffee
États-Unis
Environ 2 ans d’utilisation de l’application
3 septembre 2024

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Auguste The Label
Australie
Plus d'un an d’utilisation de l’application
15 août 2024

We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.

LSKD US
États-Unis
Plus de 3 ans d’utilisation de l’application
15 août 2024

Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend

JoJo Loves You
États-Unis
10 mois d’utilisation de l’application
27 septembre 2024

It was quite difficult for us to implement a new tool seeing as we were migrating from another, but the Yotpo support team (especially Gabriel S) are highly responsive and pick up every ticket we sent them in the 2 weeks post launch. We appreciate the quick response & turnaround even though there were quite some bugs / issues with our launch (that was specific to our previous set up). Thanks Gabriel for helping us make sense of all the new data!

Loop Earplugs
Belgique
3 mois d’utilisation de l’application
25 août 2024

John B. with support was great and quickly helped me solve my problem.

Truffle
États-Unis
Environ 4 ans d’utilisation de l’application