Yotpo: Loyalty & Rewards

the customer service is great!

Love the app so far! It's a really cool tool to help get customer referrals!

The app works well, however, as a free plan member, it baffles me why clients that sign up through the Subscribe prompt are not automatically entered into my subscriber list on Mail Chimp.

The video does not work, so there is no guide to follow for the setup.

Setup was easy and went smoothly. I'm excited to start growing my business with the help from SWELL!

Awesome App! Just set everything up and Im super excited to let all my customers know about the rewards program! I had live support from Josh (co-founder) the entire time and he walked me through a few steps and answered all my questions! Cant wait to see what these guys come out with next!

Perfect! Just what I needed to boost conversion!

INCREDIBLE!!! Super easy to build my online store!

I am absolutely LOVING Swell and so are my customers. They love the ability to be rewarded or save money for simply being my customer. They definitely love the "refer a friend" option. Kudos to you Swell for a wonderful Referral and Loyalty Program!

So far, I'm loving SWELL, it's simply... Well, swell! User friendly, short quick tutorials for help when I need it. This makes my experience pretty great thus far. I'm still in process of launching, and learning along the way this is app is a must have! Building my brand an customer loyalty through a rewards program that's easy to set up is a must for every business.... Who doesn't love rewards, right?! Anywho my only complaint to date is that, I use my iPad for my daily business doings and the app seems to be a bit glitchy and not as comparable as I would like at the moment. Customizing the fields in coupons and such is tricky. But, I'm certain if I were using a Mac or PC, the process would in fact, be seamless.

Used this app for months, invested over $600 and got less than half back from their service. We have lots of people signing up but the way it works it really does not do anything special to convert. They have tools but they are pretty basic. Overall its a tracking program and it does that well but it really did not create more sales.

Updated review: tried a few other options and still no good results. Here are my stats:

Value Generated: $512
Total investment: $644
Issued 1,000,000 points and 10,000 have been redeemed.

We just don't see customers increasing their spend or frequency. Programs like this just dont work that well anymore.