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Great app to launch a quick rewards program, really like the customization options. The only think that I would add is the possibility to embed the rewards pop-up in a separate page rather than having the box floating in the pages
Good reward system to start with. Some issues with display pop up, not quiet upto the mark
My app quit working, i can't get in and neither can my customers. This has been going on for days. I got one response from support and then haven't heard anything. Please let me know why this isn't working!!!!! love swell rewards, it's easy to use and my customers are loving it.
Thank you for taking the time to leave a review.
We completely understand your frustration. Your feedback is incredibly important to us and our support system has already reached out to you in hopes of fixing this issue. We apologize for this inconvenience and please reach out to us if there are any lingering issues.
Just downloaded this app tonight and immediately wanted to know if I could give points to the customers who had been shopping since my site opened. I also wanted to know if I could change the position of the "rewards" tab on my website. So I sent a chat at 1:45AM and immediately got a response from Rachel A. She was EXTREMELY helpful! She knew immediately how to solve each question I had, and even gave me more information for the future. There was no waiting time. I am beyond impressed! Thank you for helping me out in the middle of the night Rachel!
Great! Really easy to use! Directions were clear and the process was hassle free!
Great System for Rewarding your Customers whilst Generating New sales
The app works great and I love how much support I receive from their team. Each time I have an issue, they kindly investigate it and it gets solved super fast. I usually work with Fatima, who is absolutely lovely and incredibly helpful. So the overall experience is great! Recommend it!
Swell is aptly named.. this is a great loyalty program with excellent support. Highly recommended! We are currently using it in our shop www.cigarpimp.com and have seen a drastic improvement in customer loyalty.
The best loyalty App i have ever used and the customer service was incredibly helpful and resolve all my issue! Thank you!
Easy to setup and easy for customers to use. Already launched it and currently testing response from customers and its effectiveness in increasing sales/new customers.
Very helpful and responsive support team too.