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John from Yotpo Chat line was super efficient providing a report manually straight away - that was not coming to my email. Thanks John!
Gabriel was the most helpful and incredibly patient!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Thank you John B and all the other customer service agents. Very helpful and patient.
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend
We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.
thank you John B, great help!
Thank you for sharing your thoughts with us!
John B was great - extremely helpful, quick to respond, and resolved the issue I was having!
The phone number they list is wrong and for an air conditioning company. Also no live chat.
Hurts our businesses when clients have questions that we cannot get quick answers too.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
John B. was fantastic at solving our problem and delivering top-notch service with impressive efficiency. Thanks John!
Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!