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If you are using this app or looking into using this app you know customer service is important to running a successful business. The SWELL team has AMAZING customer service. I have asked many questions and I could not be happier with the assistance I have received. Each time I was responded to in a prompt, polite, and informative manner.
As for the app itself, it has been great so far. It is an easy straight forward setup. I was also able to customize the pop ups and tabs to blend in with my stores theme. Josh even helped me add the pop up to my navigation. Since downloading I have only had two customers check out, but everything worked as it is supposed to. I have only had a couple minor issues with SWELL, but when I messaged Josh about it the issue was already known and a fix was in the works.
All in all I recommend this app. SWELL is Rowdy Ann approved! :)
Swell is the best app for customer loyalty programs!
I still have to use the app but it seems like a very complete one so far. Awesome customer service helping set it up.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
This is great and just what I was looking for! Thank you!
Great App and perfect for the growing business as the fee is scalable :-)
Great customer service too!
Jerrah in customer service was great - patient and resolved my issue. This app is highly functional.
Awesome, easy to set up, terrific support and easy to follow videos if you do get hung up on anything. Great job!
Definitely recommend this app its a fun way for your customers to interact with your store and bring it in more revenue
Great App. Quick and Easy Setup. So far, So Good !!!
8.4
Had a couple of questions and the SWELL Team was right there to answer and help !!! Thanks!!!
Great app. My customers love it!