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I would most definitely recommend this app to a friend! Definitely a great addition for us small business owners looking to be a step above in customer service. My customers are LOVING the extra incentives of shopping with me.
Excellent customer support! Josh from Swell was really helpful getting our store set up. He's also very patient and took the time to explain how the program worked. :)
Awesome service! You can boost your sales by adding this to your store. Allows your customers to engage in your store in a way that helps them to remember to come back.
Amazing App, so easy to setup. I recommend!
I liked this program for rewarding customers. Our people are great at sharing and referrals so it was nice to be able to track that and reward. However we were receiving so many emails that required us to look up accounts, help with retrieving coupons, etc. etc. and on and on. There seems to be some gaps in how easily understood the program is, because a lot of our customers really struggled. I was also disappointed by the pricing structure. We ended up paying over $200 per month and with the hours of email on top of that there was just no way. I also felt their numbers were not quite right in regards to the amount the program was generating for you. It's a pass for me, but maybe good for others.
I was blown away by the amount you can customize the rewards program now. This is the rewards app to get when you care about branding. Great pricing structure too.
Brilliant! So far so good with Swell Rewards. The app is easy to set up and integrate into my StyleMindChic Boutique!
Love it so much. Great tool to use for up and coming businesses.
Going on day 74 and I STILL am not running at full steam. I was promised a 6-week implementation and have two sites. One just launched (week 9_ and we now have about a load of pissed off customers because points are not working right. Great thing is, its Tuesday and I haven't heard from them since last Thursday... My second site is still not launched and I have been given 5 delayed dates, the last being last Friday. Great thing is, it never launched and I didn't even get a call, and its Tuesday and I have not hard anything... So frustrated right now, wish i would have gone with a different tool.
Really easy to set up and very customizable. Only wish the enable/disable feature was available for all pop ups.