Omtaler (2 507)
Raffiner
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Etter vurdering
Great app.
I've installed both the "rewards bar" and the referral widget. Really a great way to engage costumers and the overall LTV. Just got off the chat with Gabriel at their support chat with an issue I was having with the rewards bar. Gabriel helped me right away.
Would really recommend this app to other e-commerce that would like to start their LTV journey.
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Arven was a great help in fixing the app to load correctly on my page.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Cela fait deux jours que je contacte l'assistance Yotpo et que Gabriel me répond pour m'aider sur mes différentes questions.
Il est efficace, rapide et très agréable ! Je suis ravie :)
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I had a small issue that needed fixing and Gabriel was able to help me right away. Great app and support team, highly recommended!
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Amazing customer service! Love the app.
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The app has a nice design, looking forward to see if it can help me grow my sales.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Excellent Service, Gabriel assisted me twice today in adding my referral page to my website and a pop up version too! I couldn't have done it without their help! so thankyou very much :)
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They are the best - Customer service is the BEST! I mean when I say best I would give them 10 Stars
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The customer support team has been responsible and super helpful with getting us migrated over. Rilu (and others!) were able to get my issues resolved quickly, helped when my brain couldn't handle dealing with behind-the-scenes chaos, and generally made it easy! I appreciate it.
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We had a nightmare week trying to migrate over from another system and it not working for 98% of our customers on our website. We could only get support overnight when we were asleep and they were not being able to fix the problems at all and we just kept going around in circles. We were losing money very quickly in a week of no rewards for our loyal customers. We decided to migrate again to Yotpo and they have been exceptional. All migrated over within a few hours and live on our website. Customers could see the rewards bar straight away. The app/plugin is more intuitive and much easier to set up. Then when we needed help for some personalisation, their 24/7 chat support was second to none. Fixed issues quickly, smoothly and even found solutions that most providers wouldn't fix! Highly recommend making the switch to Yotpo, you won't regret it.
We appreciate your feedback, thank you! We are continuing to better our products to continuously provide the best customer experience there is!