Yotpo: Loyalty & Rewards

Onboarding process is never-ending. "dedicated customer success manager" is a scam, she is not available and does not know the system well enough to assist. Support is not supportive at all and the overall attitude feels like somebody's doing a favour and not like a service for an app that costs a fortune. Very disappointed.

Best Way ! I've found to keep up with my advertising campaign thru the rewards program. I love it!

Very easy to use everyone are supported it is going to be so good to see the customers using this wonderful app

Great amazing cool so nice and easy

at the moment i give ya 3 stars as good tool but will see how get with it

App takes a little time to fully understand but once you've put in the time it works nicely. Great that they offer free option while businesses are getting started. Wonderful way to start spreading the word about your new store!

Great app - responsive team. You won't be dissapointed

Great Customer Service, easy to setup - worth each star of this 5* rating!

The app isn't rendering icons correctly since we launched it, the "refer a friend" option doesn't even show up. we have been reaching out to support to no avail, and are extremely disappointed in the service. We upgraded, thinking that the free version was glitchy on purpose, because we had launched it via our newsletter (because it initially appeared to be working correctly), and were worried about our customers experience. We want a refund for the upgrade and to discontinue using this app. Shopify should not be encouraging faulty plug-ins/apps to their customers. We have spend a lot of time setting up to no success, and it's very upsetting that there is NO SUPPORT!

Really useful and helpful for a business and fun for customers, makes them happy to get rewards for something they bought.