Yotpo: Loyalty & Rewards , 2 504 vurderinger
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Etter vurdering
Super cool. The customer support is amazing. Especially with Gabriel and Edilyn! Great
Thanks for your feedback, we really appreciate it.
Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Unfortunately the app automatically changed the settings in the points to dollar ratio (after they were set by us) resulting in customer rewards doubling and putting our business in jeopardy.
Thank you for taking the time to share your thoughts with us — we hear you and we apologize for the inconvenience. We would never automatically change any settings in the points to dollar ratio or to any settings of your account. Our team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out to our team so that we can help.
love it
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Todas mis preguntas me las respondieron rápido y todo me quedo muy claro. Tienen muy buen servicio.
Thank you for sharing your thoughts with us!
So helpful, reassuring and patient, thank you :)
Thank you for sharing your thoughts with us!
Awesome app - very easy to use and walks you through it. Great that it is free up to a certain number a month. Highly recommend!
Great App!! Very easy install and getting immediate use by existing and new customers!!
Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this
Very quick and easy to use app!