Yotpo: Loyalty & Rewards

So far, I'm loving SWELL, it's simply... Well, swell! User friendly, short quick tutorials for help when I need it. This makes my experience pretty great thus far. I'm still in process of launching, and learning along the way this is app is a must have! Building my brand an customer loyalty through a rewards program that's easy to set up is a must for every business.... Who doesn't love rewards, right?! Anywho my only complaint to date is that, I use my iPad for my daily business doings and the app seems to be a bit glitchy and not as comparable as I would like at the moment. Customizing the fields in coupons and such is tricky. But, I'm certain if I were using a Mac or PC, the process would in fact, be seamless.

easy to navigate and a great loyalty programme for free i love it short sharp and to the point

works really well and easy to use. no complaints!

Awesome app easy to use and set up

So far so good. I had a lot of questions while trying to set it up so that's is why I gave a 4. Seems to be better than the other reward apps I tried in terms of options and rewards you can offer are really good.

Really easy to set up and very customizable. Only wish the enable/disable feature was available for all pop ups.

My success person is helpful. When I have had questions they are answered immediately. Chat support is fantastic. I think my biggest complaint is how "plain" everything looks! The rewards modules are kind of clunky and the triggered emails are very plain. For the cost of the program I would expect something more sleek. However, it works. I have not had issues with the point system (other than it's a bit complicated for my old customers to learn at first). I'm moving to a new email provider that integrates with Swell/Yotpo. I'm hoping to just move my triggered emails over there for a better customer experience.

Easy to customise to fit your brand style (including nice fonts), plus a helpful and friendly customer service. Definitely recommend it to someone who wants to set up a rewards program. The free plan already has plenty of options to work with.

Just getting started, but LOVE the ease of use and the responsiveness of their team. In this field, I think customer service is everything. THANK YOU!!

Cool, the pop has helped in capturing email addresses
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