Yotpo: Loyalty & Rewards

Eric from customer service was very helpful and very patient with me! His service was great. Thanks!

The more I understand it...the more impressed I am with it!

I've had customers tell me they find the rewards program really interesting.

Currently I am using this app for the newsletter/email popup only (for now) so my review focuses on that.

I have to say, when I first tried this app a few weeks ago I didn't like it. It felt overly complicated and confusing. I had to figure out how to tun off all of the things I didn't want. I played around with it for a while, but could never quite get what I wanted out of it. I will say that I just didn't put enough time into learning it.

In the meantime I tried a few other apps and found most of them to be lacking - especially in the design of the popup ability. I am VERY particular about the aesthetics of my site.

I decided to give Swell another shot and spent a little more time with it. I am pleased to say that this is the app that I picked to move forward with. I have not found another app that allows for the flexibility in designing the popup windows, without coding, as much as this one. I had one question when setting up my coupon code and the support team answered within minutes.

If you are willing to spend a little time learning the interface and functions, this app will serve you well.

I know I am just using a small piece of this app, but as I explore the other features I'm confident that I will be able to customize them to suit my needs. I look forward to growing together with this company.

Unfortunately the app automatically changed the settings in the points to dollar ratio (after they were set by us) resulting in customer rewards doubling and putting our business in jeopardy.

It's easy and enough for all rewards

Great app my customers love it!

Awesome app very helpful and super easy to use!

This is so cool that this is free! If I were a customer I would definitely shop somewhere with a rewards program vs. somewhere that does not. When I initially heard about this, I thought it would be expensive and that it would be a nightmare to install. I have found that it is extremely easy to install and customize- and cannot wait to see the results! Super excited!

Customer support was amazing and so so helpful!!! Jiemer was great! The app overall is very user friendly and straighforward