Yotpo: Loyalty & Rewards

I liked this program for rewarding customers. Our people are great at sharing and referrals so it was nice to be able to track that and reward. However we were receiving so many emails that required us to look up accounts, help with retrieving coupons, etc. etc. and on and on. There seems to be some gaps in how easily understood the program is, because a lot of our customers really struggled. I was also disappointed by the pricing structure. We ended up paying over $200 per month and with the hours of email on top of that there was just no way. I also felt their numbers were not quite right in regards to the amount the program was generating for you. It's a pass for me, but maybe good for others.

Sad that the Instagram follow reward only works with the upgrade plan.

It's disappointing that this app doesn't work with Omisend. Cannot do much with customizing triggered emails. It seems that Yotpo doesn't pay any attention to their design/UI, from email layout to dashboard, all look very unprofessional. If comparing to Smile.io, Yotpo is still far behind. Just that, Yotpo is more affordable for small businesses.

It is a great app and easy to use. My only concern is regarding how to set up the an unlimited coupon code.

Good concept, easy to use. Execution can improve

Good app but jumps from $29 to $249 to use Gold package ... whoa hoooo
Also, only way to test functions is to set-up new accounts until you get it right ......... would also be nice if it was integrated with an auto tagger

The page builder was easy to set up and gave it a leg up over similar rewards apps. What would make Yotpo the best rewards app is if their integrations with Klaviyo wasn't so expensive. $249 if you want to do any useful integrations and points versus similar apps that are free and much cheaper.

We are trying out this app to see how to approach referrals and affiliate marketing.

One thing that would be really good is if you could make the performance table sortable. It does not make any sense how it works now. Not possible to sort is making it unusable...

Other then that it is a fairly good plugin to use for simple referral marketing setup.

I this reward program.it is very helpful for new business that have small budgets. I love all of the things that if offers for the customer . I am excited to see how it works out with the launch of my store.

So far so good, I will test it more and I will be back.