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Team Swell is awesome! Called their number and got a call back within 30 min. Dzenita was super thorough in talking through our issue and explaining the finer points of Swell.
Fab App, and wonderful support team especially Josh, who was so helpful even when he is is USA and I am in the UK
Great Service and Great App all around!
So far so good! Easy to install and customize, definitely intrigued customers. Customer support was on their toes to let us know they were available if we needed them, which we love!
Must have App! Trust me you will be amazed on how well it works.
Swell is an amazing app to get your business started with. I love that it is free for businesses who are just starting out, and also love that it gives you the ability to grow together. They don't charge you until they see you have the orders to be able to spend the extra money, and that is AWESOME!! Thanks SWELL!!
Update: Customer service is outstanding. Had a problem, and it was attended to in 2 minutes, not 2 hours or 2 days!!
APPs keeps showing "we could not redeem your points" after paid for $199. The customer service is good, but the technical support is really terrible. Such a serious problem has not been resolved for a week.
Thank you for sharing your feedback with us — we're sorry to hear that you're experiencing issues with Loyalty points redemption. Our team has tried reaching out to you, but we have not heard back. Please reach out to our support team for assistance.
Love this app, works great on my website www.sparklywhitesco.com
A great app for any small business or start up being free for 100 customers a month. The live chat support I can't fault with quick response even out of office hours. Give it a try you wont be disappointed.
So far so good—helpful in-app help, and straightforward tools to spread the word!