Yotpo: Loyalty & Rewards , 2.504 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
5 de fevereiro de 2016

We upgraded to pro before we rolled out the app based solely on the pre-sales support from the team @ Swellrewards. I wanted to retroactively assign points and they not only offered to do it for free (assuming I gave them the data), but offered to do it over the weekend as to not hold up my deployment. Fun fact - In the email I had even offered to pay for this import. Maybe that missed that part :P

We sent out emails of our initial launch to ~20k customers and have had no hiccups so far. Customers have been exchanging points w/no issues and with zero handholding by our support folks.

To top it off, the feedback from our customer base has been overwhelmingly positive. I'd say we're pretty satisfied.

Thanks!

5 Minute Recess
Estados Unidos
Mais de 3 anos usando o app
4 de junho de 2016

Only just installed. Love the online video tutorials. So far so good!

Bonfire Candle Co
Austrália
Mais de 3 anos usando o app
7 de abril de 2021

Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!

Credo
Estados Unidos
Mais de 3 anos usando o app
28 de janeiro de 2016

I've just started using the app, and so far so good! The customer service is right on. Immediately I had an answer to my question and even received personalization for the app on my website. The design fits in really well with my shopify template. Very very happy with these guys. Excited to see my customers make use of this awesome rewards program.

Label Thread
Estados Unidos
Mais de 3 anos usando o app
23 de junho de 2016

Very Simple to customize and looking forward to applying the top Rewards App out there on our Ultra Premium, Gourmet Vape Store, https://www.eliquiduniverse.com

Eliquid Universe
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 23 de novembro de 2022

Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!

Esjoy
Espanha
Mais de 3 anos usando o app
11 de janeiro de 2017

Just finished setting it up! Set up was easy and beautiful and looks like it will be a breeze to follow through on points, rewards and incentives. My customers are excited!

Be The Good 2
Estados Unidos
Mais de 3 anos usando o app
Data de edição: 25 de janeiro de 2022

my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!

Kendall Conrad
Estados Unidos
Mais de 3 anos usando o app
17 de setembro de 2020

I am extremely pleased with the customer service for this app. Twice this week I have had questions and gone to the online chat. Both times I was connected with Kerby and received excellent customer service. Very efficient, quick and helpful. Explained things to me so I could easily understand and even sent pictures showing menus to help me locate things easier when learning where to customize screens. Thank you for the excellent service!

Kexpress Destash & Supplies
Estados Unidos
Mais de 3 anos usando o app
Yotpo - L&R deixou uma resposta 21 de setembro de 2020

Thank you for taking the time to leave a review. We're so happy to hear you had such a positive experience with our support team!

22 de maio de 2017

Fantastic app to get a pretty comprehensive reward program set up in a short time. Very responsive customer service to help smooth out potential rollout issues. Would certainly recommend to anyone looking to incorporate rewards functionality.

Naazlin
Canadá
Mais de 3 anos usando o app