Yotpo: Loyalty & Rewards , 2.507 avaliações

Maria, was very quick and helpful. I am now able to present my rewards page in emails and on socials.

I love this app, SWELL is an amazing way of keeping my customers happy. It's easy to use. Thank you SWELL!

I’ve only been using Yotpo for a short time but I’ve submitted around 3 requests for help so far. One was complex. And every time they’ve been extremely proactive in helping me resolve any issues (most are just due to me setting something up incorrectly).
They always let you know who is dealing with your request so you feel connected to the business

Awesome App , easy to use and step by step videos

amazing app. easy to us. Will definitely upgrade to premium version of this app if my store earns. Thank you for having a usable free version.

Erwin helped me a lot.
I asked him about "recaptcha" button with Newsletter sign up and he replied very quickly!

So far so good! Easy to install and customize, definitely intrigued customers. Customer support was on their toes to let us know they were available if we needed them, which we love!

Swell is excellent for growing your customer base and reaching out with special offers.

I hate giving bad reviews but they don’t I still confidence. Highly expensive. Customers keep getting massive amounts of free points, system is badly flawed. Terrible communication after a year we are moving providers....... terrible service. We have given them opportunity after opportunity to resolve issues and communicate with us but no joy. I’m an old school kind of
guy and refuse point blank to pay someone hundreds of dollars a month for a knackered broken product. I can lose money for free I don’t need to pay someone to lose me money. People are redeeming points and then getting those points back because of a glitch, no matter how many times we try and communicate these guys don’t get back to us quick enough. By quick enough I expect a reply within 48 hrs not over a week later.

I will never use swell rewards again and I am now setting up an account with a different provider and going to cancel swell over the next couple of weeks.

One thing they won’t tell you is that there is no confirmation of a page being shared or a ‘follow or like’ Facebook and twitter etc won’t allow it anymore but swell won’t tell you that. If I had a mind to I could rip the arse out of any shop that has swell rewards, it is totally unsafe for any shop owner and sorry to say I am throwing them in the bin.

So far so good—helpful in-app help, and straightforward tools to spread the word!