Yotpo: Loyalty & Rewards

The app isn't rendering icons correctly since we launched it, the "refer a friend" option doesn't even show up. we have been reaching out to support to no avail, and are extremely disappointed in the service. We upgraded, thinking that the free version was glitchy on purpose, because we had launched it via our newsletter (because it initially appeared to be working correctly), and were worried about our customers experience. We want a refund for the upgrade and to discontinue using this app. Shopify should not be encouraging faulty plug-ins/apps to their customers. We have spend a lot of time setting up to no success, and it's very upsetting that there is NO SUPPORT!

Its alright so far! about to test it out

These guys are fast...Real fast customer service..My facorites are Swell and Supple apps.. I hope they keep going like that..

Easy to use and really reveals the potential of discount codes

There are some weeks I tried this app. I thought it was perfect, design and easy to setup.
The only problem was that we could not translate the text.
I asked the team if they thought put this option.
They did this in a week and now everything is perfect !!!
I was very excited to find this app because it's the only rewards app that can be translated!
Mailchimp and ios app coming ? Really perfect !
I am buying the pro version now.

At first, I was skeptical at what this app could do. I tried it out and it's working mircales! Great tool to work with to make sure your webiste is gathering the right customers with great points and rewards. Try it, you'll like it!

Ran

great app, tried a few loyalty programs but this was by far the best!

I love being able to reward my customers!

It works perfectly for helping me give rewards to my loyal customers!

Never really tried the app because when I asked customer support if I have to pay a small percentage to the app each time the app makes a profit or on all sales including those that are not generated by Swell, my question was ignored, and instead Kerby Mcedonn, (the customer support staff), answered extremely vaguely. My assumption is that if you install this app and move to a paid plan, they will charge you up to 0.35 cents per order, regardless of whether Swell generates the sale or not. For big stores this can become a problem, eg 0.35 x 100(sales a day) = 35USD x 30 Days = ~1000USD a month not including their monthly fee. I recommend using Smile.io or Zinrelo.