Yotpo: Loyalty & Rewards , 2.485 avaliações
This morning the first thing I encountered on my shop was that I was not able to implement some features I needed. Lemuel P assisted me with expertise and fast response and immediately implemented what I needed done. I appreciate you Lemuel and this app as it's a beautiful feature to have.
Angelo responded to my request for help with a professional and friendly approach. He restated what I wanted help with, shared links to confirm we were on the same page, then implemented exactly what he said he would, and it translated into a clear resolution for my issue. To Angelo, I say, "You have been a tremendous help and did so so quickly. Thank you, Angelo!"
Knowledgeable and very good support through their chat function. Was able to address the matter quickly and efficiently, with little loss of time - did not have to spend too much effort figuring things out for myself.
Thank you Leonard G.
great product & support experience. Gabriel S, shout out to you for the fast & clear work :) - would recommend
Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!
I just got it set up, but very much looking forward to using it. The tech helped me out and was excellent
Working with the Yotpo representative was a great experience. They were accommodating and patient throughout the entire process. We had a coding issue that they could resolve quickly and accurately. Not only did they fix our problem, but they also took the time to educate us on code embedding practices - something we appreciated. They were indeed a pleasure to work with!
Thanks for your feedback, we really appreciate it.
The application is working great with customers so far at the level the email reminders for points earning and redemption. Rowel showed me great support now even it's the weekend and the live chat team is amazing always here and ready to help. many clients i have, they love it and doing great so far with the business, totally recommended!
Thank you for sharing your thoughts with us!
Aldene most recently helped me with a number of tasks in one ticket. I have also had the pleasure of working with several different support agents that have been beyond helpful. Always so easy to get things done and the Yotpo products are also fairly easy to plug and play with. Very happy with the products and services!
The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.