Yotpo: Loyalty & Rewards

Staff is quick to respond to questions! Thank you!

Great app, its exactly what I needed

This app is great! Really easy to use, and extremely user friendly. Customer service is excellent! Seriously, they are so helpful! Keep up the good work.

Relatively intuitive to use. Many apps either work or have some step that if you miss it they are broken with little to no customer support. These guys were responsive and helpful AND polite with my issues (totally my mistake too). Also I just have to give a shout out, we're a USA manufacturer based in MA and these guys are right down the road from us in Boston. But they were so helpful and responsive we didn't even need to go knock on their door and bribe them with beer for help! Who knew, real developer service in this day and age!!

Clear is that a tremendous degree of logic and compound knowledge is integrated within this app, matched if not exceeded in caliber by a generous customer support team. Having tried multiple loyalty reward programs, I recommend only Swell.
--team kös organic skincare

Very helpful and it works great. Very easy to use. Highly recommended!

I have to say, at first I was skeptical installing Swell, but really it is a great app. My email list has grown substantially since installing it, it's nicely made, and Josh is fantastic for customer service.

Also, since it's free if you're doing less than 100 orders a month, small stores can try it without a risk, which worked great for me.

Ritchie was amazing and super helpful on top of that fast response on chat too! Highly recommended this app for your shop!

App works great and every time I've used their chat function for support they have been very helpful. Shout out to Jiemer John :) Reymond from Support was just as helpful - every time I contact them they are very informed and polite!

Had a couple of questions when setting up Yotpo. It was urgent as the website was on a deadline to go live. The support team was super responsive and helped me out, within 24 hours it was all sorted :) Haven't had too much of a chance to try all the features in the app (there are a lot) but so far the out of the box settings are great. The integration with referrals is easy to set up and works exceptionally well (try a Viral Loops or Referral Hero and you'll quickly - and painfully- find out that not all referral softwares manage to do this well, or even mediocre). So far really happy, based on support, features & ease of use 5/5 stars.