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Just starting using Swell but so far, so good!
We are using this app now and I love it! Looks great on the website and is very easy to understand for the store owners and the customers to keep track of their accounts. It has some nice backend features where you can add reward points. Has easy to use email features to inform past customers of your new program. And those past customers/transactions auto load into this app so no need to worry about past sales. And when it comes to assistance, Josh is very informative and quick to respond via chat. Probably the easiest help session Ive had with any online app. I recommend using this if you want to have a rewards program that is functional, easy to manage, looks great, & has superb service!
I’ve only been using Yotpo for a short time but I’ve submitted around 3 requests for help so far. One was complex. And every time they’ve been extremely proactive in helping me resolve any issues (most are just due to me setting something up incorrectly).
They always let you know who is dealing with your request so you feel connected to the business
Awesome app. Great potential for gaining new customers. Worked great during user testing.
Great App! Its very easy to use and customize to match your stores needs.
Easy to set up with some pretty fun features.
awesome program i will keep using it
I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!
Swell is such a great app! Amazing customization for a vital part of a shopping experience! And the customer service is unbelievable. Josh has helped me with any and all questions I've thrown at him, from ridiculous quirks to code issues. Must have!
I added this app to my site today. I had a few issues with the set up and Kerby was absolutely amazing at helping me resolve it.
I'm looking forward to launching the app to all my customers
Thank you!