Yotpo: Loyalty & Rewards

I have submitted 2 tickets and have waited over 5 days to hear back from you with no effort to assist me. I have been using the free version for over a year and while editing my settings I accidentally upgraded to the $29 paid version I noticed within the hour and downgraded back to the free version. However on my next shopify bill I noticed I was charged the $29 MONTHLY fee even though I was upgraded for less than an hour. I have asked multiple times to offer a refund and no one has gotten back to me. Pretty poor customer service.

Love it, it's pretty custimizable. Only issue I have is it's not clear how the whole coupon thing for my customers e.g. customer get's 500 points to redeem a $5 discount, but no easy way to see if I have to generate the code, or if swell already provides it.

So easy to use and my customers love the rewards!

Fantastic product, easy to use even for a beginner, great features ! Highly recommend it

Easy to use app with lots of features. The step by step videos are very helpful. I am very happy with Swell. I would encourage you to try it!

Many options for point program and very helpful staffs are there for you!!
I recommend this app who need to point program!!

Thank you for an easy-to-set-up rewards program! My customers are enjoying it so far.

Maria, was very quick and helpful. I am now able to present my rewards page in emails and on socials.

This app has the best customer service. It took Josh less than a minute to help me with a question that I had. The setup process was very easy compared to other apps that I've used. I've actually deleted apps from how difficult they are to install. I wish they were all this easy! Extremely happy and highly recommend.

Great App! Awesome customization features :)