Yotpo: Loyalty & Rewards

I liked this program for rewarding customers. Our people are great at sharing and referrals so it was nice to be able to track that and reward. However we were receiving so many emails that required us to look up accounts, help with retrieving coupons, etc. etc. and on and on. There seems to be some gaps in how easily understood the program is, because a lot of our customers really struggled. I was also disappointed by the pricing structure. We ended up paying over $200 per month and with the hours of email on top of that there was just no way. I also felt their numbers were not quite right in regards to the amount the program was generating for you. It's a pass for me, but maybe good for others.

I was blown away by the amount you can customize the rewards program now. This is the rewards app to get when you care about branding. Great pricing structure too.

I Was able to set the entire app up. I got a little confused with integrating it with my shop but Jerrah helped me get it straightens out.

Brilliant! So far so good with Swell Rewards. The app is easy to set up and integrate into my StyleMindChic Boutique!

Love it so much. Great tool to use for up and coming businesses.

Going on day 74 and I STILL am not running at full steam. I was promised a 6-week implementation and have two sites. One just launched (week 9_ and we now have about a load of pissed off customers because points are not working right. Great thing is, its Tuesday and I haven't heard from them since last Thursday... My second site is still not launched and I have been given 5 delayed dates, the last being last Friday. Great thing is, it never launched and I didn't even get a call, and its Tuesday and I have not hard anything... So frustrated right now, wish i would have gone with a different tool.

Really easy to set up and very customizable. Only wish the enable/disable feature was available for all pop ups.

This is my second Yotpo integration across two different brands. The chat support has made this experience WAY better.
Update: If you get a chance to work with Justin in Customer Support you're very fortunate. He solved multiple issues for me quicker than any other means including my CSM. Great guy, super smart, and excellent service. Reduced my setup stress by 10x

Really simple to apply to my store. Great features! Can't wait to see how this app helps my business. Thanks SWELL!

Love how simple it is to set up this robust and gorgeous looking reward system. It works well in free mode too, but bought it to place the pop up in my header instead.