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Used this app for months, invested over $600 and got less than half back from their service. We have lots of people signing up but the way it works it really does not do anything special to convert. They have tools but they are pretty basic. Overall its a tracking program and it does that well but it really did not create more sales.
Updated review: tried a few other options and still no good results. Here are my stats:
Value Generated: $512
Total investment: $644
Issued 1,000,000 points and 10,000 have been redeemed.
We just don't see customers increasing their spend or frequency. Programs like this just dont work that well anymore.
Easy to customise to fit your brand style (including nice fonts), plus a helpful and friendly customer service. Definitely recommend it to someone who wants to set up a rewards program. The free plan already has plenty of options to work with.
Great app, helps with revenue and getting return customers
Easy to use. Seems to provide excellent options. Really enjoying the app thus far.
Awesome! We love giving back to our customers
one of the best things I ever did was add this app to my store!! It does exactly what it says !! you Go to my store courtshipandmore.com and see for your self. it will pop up when you first get to my store and again when you try to leave. also I am able to give different rewards to my customers as they spend more with my store.
Just getting started, but LOVE the ease of use and the responsiveness of their team. In this field, I think customer service is everything. THANK YOU!!
love this app!!! Would recommend to sellers!!!
I love that they automatically show up for you!
The rewards have started coming in.Its been 2 weeks since we signed up for SWELL, and our sales have surely improved.
Keeping fingers crossed for further growth.
We make Vibrant Digital print Garments and Home furnishings and our customers are worldwide. We surely needed something like SWELL.