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I have just installed, easy to set up looking forward to seeing how it performs
Josh with Support was excellent! Thank you Swell!!!
The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.
We upgraded to pro before we rolled out the app based solely on the pre-sales support from the team @ Swellrewards. I wanted to retroactively assign points and they not only offered to do it for free (assuming I gave them the data), but offered to do it over the weekend as to not hold up my deployment. Fun fact - In the email I had even offered to pay for this import. Maybe that missed that part :P
We sent out emails of our initial launch to ~20k customers and have had no hiccups so far. Customers have been exchanging points w/no issues and with zero handholding by our support folks.
To top it off, the feedback from our customer base has been overwhelmingly positive. I'd say we're pretty satisfied.
Thanks!
Only just installed. Love the online video tutorials. So far so good!
Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!
I've just started using the app, and so far so good! The customer service is right on. Immediately I had an answer to my question and even received personalization for the app on my website. The design fits in really well with my shopify template. Very very happy with these guys. Excited to see my customers make use of this awesome rewards program.
Very Simple to customize and looking forward to applying the top Rewards App out there on our Ultra Premium, Gourmet Vape Store, https://www.eliquiduniverse.com
Just finished setting it up! Set up was easy and beautiful and looks like it will be a breeze to follow through on points, rewards and incentives. My customers are excited!
my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!