Yotpo: Loyalty & Rewards , 2,506 รีวิว

I think its a very good app.After getting more sell, I will send you thanks giving letter.

We had a few hiccups with initial install due to a previous install that was removed. Josh and the team got it taken care of and now we can see first hand all the functions and flexibility SWELL has to offer our customers.

We are truly impressed with the amount of options SWELL provides over our existing rewards platform and are looking forward to implementing it as part of our new website. Definitely worth the wait :-)

Swell Rewards program has been a great incentive for repeat customers and referrals! Free option is fabulous! Thanks from opalorchidcoffee.com!

Just started using this app. It's free until they prove themselves, then there is a trial. It is worth a shot. Getting help growing your business is the best app out there.

I'm using this app to reward my customers. The app works great, there is a lot to customize in this app, also there are different kind of rewards that your customers can redeem and it's great. The support is very swift and accurate, almost immediately after I asked for help, I got it. Gret app, great customer service, recommend this app!

POOR support
I rate 1 star for now.
I have been contacting the support many times, but no response even with the Gold Plan.

Works great, easy to use. User friendly design

so far does what I was looking for

I just launched my shop very recently so I can't say for sure what impact Swell will have on my store in the long run, but a few customers started collecting points by placing orders and sharing. The app pretty much does what it's supposed to do and works fine.

The only problem I have: My store's currency is JPY, and I have to give away ridiculous amounts of points to use the earn x points on purchase function. I can only give away points per 1 JPY, which is equal to about 1 cent. I would much rather give away 3 points per 100 JPY than 3 points per 1 JPY, but the app still works either way.

This is a great app with excellent and prompt customer support. There was an issue with the conversion rate between Japanese yen and points, which resulted in some customers receiving the wrong amount of points, but the support team quickly resolved the problem, which was a huge help. The app offers a balanced solution for beginner shops as it allows for basic functionality with the free plan.